Terms and Conditions

Welcome to Visual Media International SRL (“we,” “our,” or “the Company”). By engaging our services, you agree to comply with these Terms and Conditions. Please read them carefully, as they form a legally binding agreement between you (“the Client”) and Visual Media International SRL.

1. Scope of Services Visual Media International SRL provides professional SEO and PPC management services to clients worldwide, including the USA. The scope of each service is defined in the proposal or agreement provided to the Client before engagement. The Company does not guarantee specific results, as the performance of SEO and PPC campaigns is influenced by factors beyond our control, such as search engine algorithm changes and market conditions.

2. Payment Terms

  • All payments must be made in advance or as per the agreed-upon schedule outlined in the service agreement.
  • Payments are non-refundable. By submitting payment, the Client acknowledges and agrees to this policy.
  • Invoices must be paid within the specified due date to avoid service interruptions.

3. No Refund Policy

  • All sales are final. Payments made to Visual Media International SRL are non-refundable under any circumstances.
  • Requests for refunds, including those based on dissatisfaction with results, will not be honored.
  • Chargebacks initiated against payments will be considered a breach of these Terms and Conditions.

4. Chargeback Policy

  • Chargebacks are strictly prohibited. By engaging our services, the Client agrees not to initiate a chargeback through their financial institution or credit card provider.
  • Any attempt to initiate a chargeback will result in:
  1. Immediate suspension of services.
  2. Debt collection procedures, which may include legal action and reporting to credit bureaus.
  3. Additional fees to cover administrative and legal costs associated with dispute resolution.

5. Dispute Resolution

  • In the event of any disputes regarding the services provided, the Client agrees to notify the Company in writing within 14 days of the issue arising.
  • The Company will make reasonable efforts to address and resolve disputes amicably.
  • All disputes must be resolved directly with the Company before any further action, including initiating a chargeback, is taken.

6. Intellectual Property

  • All materials, strategies, and deliverables provided by Visual Media International SRL remain the intellectual property of the Company until full payment has been received.
  • Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

7. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of Romania.
  • Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Bucharest, Romania.

8. Amendments

  • Visual Media International SRL reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
  • Clients are responsible for reviewing the Terms and Conditions periodically.

9. Contact Information For any questions or concerns, please contact us:

Visual Media International SRL.
Address: Federic Chopin 9, Bucharest, Sector 1, Romania
Email: office@visual-media.io.
Phone: +40 731 940 194.

By engaging our services, you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety.